OVERVIEW OF THE POSITION

SCORE’s Executive Assistant will provide key administrative support to SCORE’s President/CEO and Senior Vice President of Strategy in order to advance the organization’s mission and work. Responsibilities for this role include scheduling meetings, managing calendars, preparing materials for meetings, and assisting with prioritization in line with goals. 

This role requires a great deal of flexibility and drive, the ability to manage multiple priorities, a positive team orientation, and a commitment to supporting the priorities and work of the organization and the Leadership Team. The Executive Assistant must be an independent thinker and proactive team member who is also able to work in close and productive collaboration with other SCORE colleagues and with partners external to the organization. The Executive Assistant will report to SCORE's President/CEO.

ABOUT SCORE

“The progress that our students have made in recent years is inspiring — there is no doubt that they are capable of achieving at high levels and leading Tennessee into a bright future. While education stakeholders are already working together in exciting ways in Tennessee, it is our responsibility to redouble our innovative efforts to ensure that we are supporting our students to truly excel and thrive. The future of our state depends on it.”

— Senator Bill Frist, Chairman and Founder, SCORE

The State Collaborative on Reforming Education’s (SCORE) mission is to catalyze transformative change in Tennessee education so that all students can achieve success. SCORE is an independent, nonprofit, and nonpartisan institution, founded in 2009 by Senator Bill Frist, MD, former US Senate Majority Leader. Striving to be a durable partner and trusted adviser on Tennessee education, SCORE is focused on effectuating change for students from kindergarten to career through policy and practice–-and taking it to scale.

SCORE has three goals that guide the organization’s work to drive success for all students in Tennessee:

• All students receive an excellent public K-12 education.
• All students earn a credential or postsecondary degree of value that prepares them for a career enabling economic independence.
• Economically disadvantaged students, students of color, and rural students see improved success across all goals relative to their peers.

SCORE is based at 1801 West End Avenue in Nashville and currently operates in a hybrid environment with a mix of in-person and remote work. This role will require significant in-office time but will be eligible for occasional remote work. For more information on SCORE, please visit www.tnscore.org.

KEY RESPONSIBILITIES

The Executive Assistant's key responsibilities include providing administrative support to the President/CEO and the Senior Vice President of Strategy. The administrative support can take many forms, including:

Managing schedules to maximize and prioritize the time of senior leadership, allowing for the biggest impact in executing the organization's mission.

• Scheduling all meetings, sending calendar invitations, managing RSVPs for events, monitoring calendar conflicts and preparing for the following day/week.
• Booking internal and external meetings in a way that manages the relative priority of a given request against the need to accommodate travel, work time, and prior commitments. 
• Coordinating across multiple internal and external partners to set meetings, convenings, and events.
• Coordinating travel logistics as needed.

Coordinating with SCORE colleagues and external partners to ensure effective collaboration and communication that reflects SCORE's core values.

• Building close working relationships with support staff for other organizations and senior leaders in government, philanthropy, and education.
• Coordinating with a peer Executive Assistant to ensure all of SCORE's Leadership Tam can most effectively work together.
• Providing general support to visitors in the office who are meeting with members of SCORE's Leadership Team.
• Developing and maintaining contact lists of key stakeholders and their support staff.

Preparing materials for meetings to ensure seamless logistics and impactful participation by SCORE's senior leaders

• Preparing relevant materials, agendas, directions, and talking points as needed
• Supporting quarterly board of director meetings by preparing materials, managing invitations, and tracking RSVPs.
• Supporting SCORE leaders with thoughtful meeting follow up.
• As needed and as capacity allows, providing additional communication and project support, such as drafting external communications, editing materials, and preparing presentation materials.

Preparing and submitting expense reports and tracking receipts

Tracking and submitting time-off requests

Any other duties assigned by those supported by the role.

IDEAL CANDIDATE REQUIREMENTS 

• At least five years of professional experience, with demonstrated prior experience in providing executive assistant support to senior leaders.
•  A service orientation toward work and a passion for providing strong executive support.
• Commitment to SCORE's core values, with a particular willingness to do whatever it takes, be a team player, and problem solve toward solutions.
• Demonstrated success in a role that requires a high level of flexibility and the ability to nimbly respond to shifting circumstances.
• Strong organizational skills to meet deadlines, plan ahead, multi-task, and manage competing priorities with tight deadlines.
• Ability to thrive in a fast-paced, mission-focused environment.
• Excellent communication skills, both oral and written, with a variety of audiences.
• Ability to handle sensitive information in a confidential manner.
• A passion for effective communication, efficient work planning, and supporting others.
• Demonstrated success in organizational coordination and administrative support. 
• Proven experience managing multiple tasks simultaneously.
• Proficiency across the Microsoft 365 suite of applications and the ability to learn new technology.
• Ability to work occasional evenings, early mornings, and weekends as needed.

SCORE focuses on creating a culture of growth through feedback and collaboration as well as various professional development options and support. If your past experience does not align perfectly with the noted aspects of an ideal candidate but you are excited about this role, we encourage you to apply. You may be a great candidate for this or other roles on our team. 

COMPENSATION

SCORE offers a competitive salary commensurate with experience.

BENEFITS

SCORE deeply values team members and their well-being and is proud to offer a comprehensive benefits plan. All full-time SCORE employees are eligible for benefits, including:

• Medical insurance: including access to a high-quality network with SCORE paying the full medical premiums for the employee and 80 percent for eligible dependents across all plan options
• Dental insurance options
• Vision insurance options
• Employer-paid disability, life insurance and EAP benefits
• Access to Flexible Spending Accounts (FSA) for medical and childcare expenses and Health Savings Accounts (HSA) benefits
• Eligibility for participation in a 401k program with employer match after 90 days of service
• Paid parental leave time, including paternity, maternity, and adoption leave
• Paid time off:
  • Fifteen days per year for the first five years, 20 days per year after five years
  • Six paid sick days each year
  • Holiday office closures (15 total in 2024)
  • Teamwide mental health days (two in 2024)
  • Paid floating holidays (three per calendar year, prorated for new hires depending on start date)
  • Free on-site parking
  • Free on-site gym

COMMITMENT TO DIVERSITY & INCLUSION

SCORE’s mission is to drive transformative change in education so that all Tennessee students can achieve success in college, career, and life. From its founding in 2009, SCORE has been grounded in the belief that diverse perspectives are required to identify solutions that will best serve Tennessee students, so we seek to bring as many viewpoints as possible into our daily work and live out collaboration as a core value. 

Within our organization, we believe it is important for our team to reflect the rich diversity of Tennesseans and Tennessee students, and we aspire for our team to understand varied viewpoints, experiences, and backgrounds. We strive to build an inclusive organization where each team member feels respected and supported, knowing that when team members are empowered to use their individual gifts, we become more effective in advancing our mission. 

SCORE is an equal opportunity employer. Applicants are considered for all roles without regard to race, color, religion, gender, pregnancy, national origin, ancestry, age, marital status, veteran status, disability, sexual orientation, genetic information, or any other legally protected characteristic or status.